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Work is a Verb A newsletter by Year three is when you become dangerous. You're not learning the system anymore. You're building it. You know which "urgent" pings can wait, which processes are real, and how to ship decisions without six meetings. That's also when the LinkedIn messages start looking good. Last week I introduced REMOTE Score. This week: the "R" for Retention, and why it matters more than you think. The Retention Gap Companies love talking about ramp time. Month 1: 25% Month 3:...
Work is a Verb A newsletter by We measure everything. Revenue per employee. Time-to-hire. Net Promoter Score. Quarterly OKRs broken into weekly KPIs broken into daily standups. We've built dashboards for dashboards. But ask most companies about their culture... and you get vibes and platitudes. What gets measured gets managed Even the crunchier numbers like cost of turnover and time-to-hire are generally overlooked. There's just a few more dots to connect between people metrics and revenue....
Work is a Verb A newsletter by The question your performance review won't ask Story one: “My review said I was doing great. I hit every target. I got the raise. And I was bored out of my mind.” Story two: “I thought I was doing great… until my review blindsided me with ‘concerns’ nobody had mentioned once all year.” Very different outcomes, same root problem: most performance reviews only ask if you’re doing what the company needs. Even when you are asked to review yourself it's usually a...